- #Autodiscover not working outlook 2016 how to
- #Autodiscover not working outlook 2016 update
- #Autodiscover not working outlook 2016 password
#Autodiscover not working outlook 2016 password
Enter your password if you are not logged into a domain or if you are accessing a mailbox that is different from your mailbox.Verify the e-mail address is correctly entered in the E-mail Address box.Press the CTRL key, right-click the Outlook icon in the notification area, and then click Test E-mail AutoConfiguration.You can use the following steps in Outlook to determine the method by which Outlook is trying to retrieve Autodiscover information from Exchange: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\Outlook\AutoDiscover Repeat step 3 by using the following registry subkey: Therefore, if you find a value called ExcludeSrvLookup under the \Autodiscover subkey, you can safely change its value to 0. Only the ExcludeSrvRecordregistry value is used by Outlook to control the SRV recordlookup for Autodiscover.
Unfortunately, this documentation is incorrect, the ExcludeSrvLookup value doesn't exist in Outlook code. Some documentation states that the ExcludeSrvLookupvalue is used by Outlook in this scenario. 5001 and later versions)ĮxcludeExplicitO365Endpoint (only applies to Outlook 2016 version.
#Autodiscover not working outlook 2016 update
For more information, see November 5, 2019, update for Outlook 2016 (KB4484139).ĮxcludeLastKnownGoodURL (only applies to Outlook 2010 version. This value enables Exchange administrators to specify whether users will be authenticated by using the configured account email or the user principal name (UPN) during AutoDiscover scenarios. PreferProvidedEmailInAutoDiscoverAuthPrompts Review the following possible DWORD values that may be located under the \Autodiscover subkey. X.0 in this registry path corresponds to the Outlook version (16.0 = Outlook 2016, 15.0 = Outlook 2013, 14.0 = Outlook 2010, 12.0 = Outlook 2007). HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\AutoDiscover Locate and then select the following registry subkey:
#Autodiscover not working outlook 2016 how to
For more information about how to back up and restore the registry, go to the following article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows Then, you can restore the registry if a problem occurs. For added protection, back up the registry before you modify it. Therefore, make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. This section, method, or task contains steps that tell you how to modify the registry. Also, if you are unsure if the registry data is needed, consider changing the data for any of these registry values to zero (0), and then test Outlook to see if you experience a difference in Autodiscover. To resolve this problem, review the Autodiscover-related registry data you may have on your Outlook client, and ensure the data is configured correctly. However, if you configure the Autodiscover registry/policy values incorrectly, you may prevent Outlook from obtaining Autodiscover information. In some scenarios, you may want to use Autodiscover-related registry/policy values to control the method(s) used by Outlook to reach Autodiscover. White Paper: Exchange 2007 Autodiscover Service.White Paper: Understanding the Exchange 2010 Autodiscover Service.If all lookup methods fail, Outlook can't obtain Outlook Anywhere configuration and URL settings.įor more information about the different Autodiscover connection methods used by Outlook, see the following Exchange Autodiscover Service documents: If it fails too, Outlook will try to use the SRV record lookup method. If it fails, Outlook will try the HTTP redirect method.
For example, in a scenario with a machine not joined to a domain, Outlook will try to connect to the predefined URLs (such as ) by using DNS. 2017 and later versions)īy default, Outlook will try one or more of these methods if it can't reach Autodiscover.
Unexpected Autodiscover behavior when you have registry settings under the \Autodiscover key Symptoms